Just hours after the launch of Disney+, thousands of customers took to social media to claim their account details had been hacked. Disney launched its rival to Netflix and Amazon Prime last week on the 12 November 2019, in the U.S, Canada and the Netherlands. It wasn’t long before customers started to complain albeit just a small fraction of the 10 million subscribers. As a precaution Disney has a policy that locks a users account when the system notices suspicious login activity which could have also been the source of some complaints.
In the digital age, account breaches are becoming relatively common and the blight for online streamers and their customer’s. With most of the onus falling on organisations to provide effective security measures preventing customers details being stolen, there are some steps you can take to reduce your own personal risk.
This advice isn’t just for personal accounts but includes all organisations that rely on technology to hold and store client data. It further highlights the continued cybersecurity risks organisations face and how they are at risk of losing customer’s trust.
Help keep your credentials safe by changing your password on a regular basis. A hacker may try to access your account more than once over a period of time. Changing your password reduces the risk that they will have frequent access. Using common passwords leaves you vulnerable and it is recommended using random but memorable terms in a password to reduce having an account breached.
Use different passwords
Using different passwords on different sites or apps is not only good practice – it’s actually necessary to keep your accounts safe. It may be easy to use the same password for multiple accounts, but this increases risk. With so many passwords to remember, the simple task of writing these down on paper and storing them in a place you’ll remember will reduce your risk.
Use third-party tools
Password managers take the hassle out of creating and remembering strong passwords. It’s that simple. There are many paid third party options including Keypass and 1Password, which will store, suggest and monitor logins. These easy to use tools create a secure password that can be used across multiple accounts through a browser extension.
Two-factor authentication, also called multiple-factor or multiple-step verification, is an authentication mechanism to double check that your identity is legitimate. All organisations that are storing data should be using two-factor authentication. It will offer you an extra layer of protection, besides passwords. It’s hard for cyber criminals to get the second authentication factor, they would have to be much closer to you. This drastically reduces their chances to succeed in hacking.
As data breach cases become increasingly common, it will also be critical for companies to implement extra security layers, and for users to start embracing them. Two-factor authentication should be mandatory and activated by default, right from the moment when a user wants to register.